Nonviolent Communication: A Language of Life

Main Ideas

• Nonviolent Communication (NVC) is a communication method that helps people express their feelings and needs without aggression and judgment.
• The main components of NVC: observation, feelings, needs, and requests.
• Observation: it's important to describe situations without evaluations and interpretations.
• Feelings: it's necessary to express emotions without blaming others.
• Needs: it's crucial to recognize and articulate the needs behind the feelings.
• Requests: formulate specific and positive requests to meet your needs.
• Empathy: a key element of NVC, involving the ability to listen to and understand the feelings and needs of others.
• Self-empathy: the ability to recognize and accept one's own feelings and needs.
• The difference between a request and a demand: a request allows the other person the freedom to choose, whereas a demand implies punishment for refusal.
• The goal of NVC is to create quality and harmonious relationships based on mutual understanding and respect.