Hotel

Brief Overview

«Hotel» is a novel by Arthur Hailey, published in 1965. The story revolves around the life and work of the staff at the fictional grand hotel, the St. Gregory, in New Orleans. At the center of the narrative is Peter McDermott, the acting general manager of the hotel, who faces various challenges, from financial difficulties to internal conflicts among the staff and guests. Alongside Elizabeth Trent, the owner's secretary, he strives to save the hotel from impending bankruptcy, maintain its independence, and restore its former glory. Parallel to this, the novel tells the stories of several guests, including a couple who held their wedding at the hotel and a businessman involved in dubious financial dealings. The novel explores themes of responsibility, personal and professional ethics, as well as the complexities of managing a large service enterprise.