Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Summary

The book «Just Listen: Discover the Secret to Getting Through to Absolutely Anyone» by Mark Goulston offers readers practical advice and techniques for successful negotiation. The author, an experienced psychiatrist and business consultant, shares methods that help establish rapport with others, overcome communication barriers, and achieve mutual understanding. Goulston emphasizes the importance of active listening and empathy, as well as the skill of asking the right questions. The book contains numerous real-life examples illustrating how to apply these techniques in various situations, whether in business negotiations or personal relationships. The main goal of the book is to teach readers how to communicate effectively and achieve their goals while maintaining good relationships with those around them.